Ayres Self Storage Logo
Ayres Self Storage Logo

Storage FAQs

Below is a list of questions we get frequently. Don't see your question? Ask us your question using the form at the bottom of the page and we'll get back to you as soon as possible

Q: Is there an on-site management team to support customers at Ayres Self Storage?

A: Indeed, there is! Our facilities are staffed with friendly and professional resident managers who are always on-site. They're committed to delivering personalized guidance and support for all your storage requirements.

Q: Which payment methods are accepted?

A: We offer several convenient options for payment. These include Cash, Check, Money Order, Visa, and Mastercard, which can be processed in person at our facilities. Autopay is also available for your convenience. Additionally, we accept American Express. Please note that we currently do not support payment via Apple Pay or PayPal.

Q: Do I need to have insurance for my belongings stored at Ayres Self Storage?

A: Insurance is a requirement for all items stored at our Ayres Self Storage facilities. This measure ensures your possessions are safeguarded and provides an additional layer of protection against any unexpected incidents. We believe it's crucial to prioritize the security of your belongings at all times.

Q: Can I store my RV, boat, or trailer?

A: Yes, you certainly can. At Ayres Self Storage, we offer a range of storage solutions tailored to accommodate various vehicle types. Our facilities have limited but dedicated spaces suitable for small RVs, boats, and trailers. These areas are designed to be spacious and secure, providing your vehicles with protection from the elements when they're not in use. Whether you have an auto, a small boat, a compact RV, or any kind of trailer, you can trust us to keep them safeguarded during their downtime.

Q: What are the process and notice requirements for terminating my storage unit agreement?

A: At Ayres Self Storage, we've designed our move-out process to be as efficient and simple as possible. To successfully terminate your storage unit agreement, it is mandatory to give us a ten-day notice prior to your intended move-out date. Additionally, you will need to sign a Termination Agreement at the time of your move-out. This approach ensures all necessary steps are addressed, providing a seamless and systematic end to your rental agreement.

Q: Do Ayres Self Storage facilities operate every day throughout the year?

A: While we strive to provide maximum accessibility, our facilities generally observe closures on significant holidays. We advise you to contact us ahead of your visit to confirm whether we're open.

Q: Are there long-term storage options available?

A: Indeed, Ayres Self Storage offers dedicated long-term storage solutions that are tailored to your specific needs. You can take advantage of our secure storage units for extended periods, giving you peace of mind knowing that your belongings are safely stored under our watchful care. We're committed to providing you with reliable and accessible long-term storage options.

Q: What documents are required to rent a storage unit at Ayres Self Storage?

A: To rent a unit with us, you'll need to present a valid government-issued photo ID. This could be your driver's license or passport. It's important to ensure that your identification is current and clearly visible.

Q: Can I reserve or place a hold on a storage unit?

A: We operate on a 'first come, first serve' basis due to the consistent demand for our storage units. Therefore, we're unable to place holds or reservations on specific units. It's always a good idea to act promptly when you find a unit that suits your needs.

Q: What kind of rental contract does Ayres Self Storage provide for new tenants?

A: At Ayres Self Storage, we value your flexibility and convenience. Therefore, we offer month-to-month rental agreements instead of long-term leases. This approach allows you to manage your storage needs according to your schedule and requirements, ensuring an optimal and user-friendly experience.

Q: What are the insurance requirements if I already have coverage or if I don't for my items?

A: At Ayres Self Storage, we prioritize the safety of your belongings. If you already have insurance coverage for your stored items, simply provide us with proof of this insurance during the rental process. On the other hand, if you don't currently have insurance, there's no need to worry. We offer affordable insurance options at all our locations. This way, you can be confident that your possessions are adequately protected, regardless of your existing insurance status.

Q: Can you explain the concept of drive-up storage units and their operation?

A: Absolutely. Drive-up storage units are designed for maximum convenience. They enable you to park your vehicle directly adjacent to your storage unit. This feature simplifies the process of loading and unloading your belongings, saving you time and effort.

Q: Do you provide storage options tailored to student needs?

A: Yes, we absolutely do! We understand the unique storage needs of students. That's why we offer flexible storage solutions perfect for summer breaks or while studying abroad. We're here to provide a reliable, hassle-free storage experience for students.

Q: What short-term storage solutions does Ayres Self Storage offer?

A: At Ayres Self Storage, we cater to a variety of storage needs, including short-term requirements. Whether you need storage space during a move or for a limited period, our flexible short-term options have you covered. You can securely store your belongings with us for a minimum duration of a month, or for several months, depending on your needs. We're here to provide a convenient solution to your temporary storage requirements.

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Huntington Beach
Costa Mesa